What is the condition of this controller?

This is an Open Box unit, meaning it is a pristine retail item with unsealed packaging, fully tested and verified by our technical team.

How do I map custom profiles or lighting?

You can customize button mapping, adjustments, and Chroma lighting profiles directly via the Razer Controller app available on iOS and Android.

How is this physical item shipped?

Physical hardware items are safely packaged and dispatched via courier. Please reach out to our team to confirm shipping timelines to your location in Pakistan.

What is the return policy for hardware?

If you receive a defective unit, please contact our support team at +92 322 8439950 within 24 hours with visual proof to process a hardware replacement.

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