Can I use the headset while it is fast-charging?

Yes, you can plug the charging wire in and safely play while it stores capacity without losing sound quality.

Does the microphone detach?

The VoicePure ENC microphone is fully integrated and swings smoothly out of view when not actively in chat channels.

How is this physical item shipped?

Physical hardware items are safely packaged and dispatched via courier. Please reach out to our team to confirm shipping timelines to your location in Pakistan.

What is the return policy for hardware?

If you receive a defective unit, please contact our support team at +92 322 8439950 within 24 hours with visual proof to process a hardware replacement.

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