Is this a standard game key?

No, you will receive login credentials for a dedicated personal Xbox account that owns the game, rather than a key.

How will the game be delivered?

You will receive the account credentials securely via email within 24 to 48 hours of your purchase.

What is the policy for buyer's remorse?

We strictly do not offer refunds after delivery for digital goods or accounts. Please ensure you are comfortable using an account format before buying.

What if the account stops working?

If you encounter a login error that is on ProPlay's side, provide proof within 24 hours, and our team will provide a replacement account.

Can I cancel my order?

Yes, cancellations are fully supported as long as they are requested before the account details have been processed and delivered.

Step 1 — Choose Product

Pick the exact product and option that fits what you need.

Review the title, price, and available options, then click Buy Now when everything looks right. You will be taken straight to secure checkout to continue.

Step 2 — Checkout Details

Provide correct contact details so we can process and deliver fast.

Enter your full name, email address, and phone number carefully. For physical items, include your complete delivery address (city, area, and street details) to avoid any delay.

Step 3 — Complete Payment

Choose the payment method you prefer and complete payment securely.

Use PayPro for instant payment via supported bank apps, cards, or wallets. If you choose Direct Transfer, send payment to any listed bank, upload proof of payment on the site, then continue on WhatsApp for confirmation.

Step 4 — Track Order Status

Follow updates from a single Order Status page until completion.

After payment confirmation, your Order Status page becomes your main update center. Digital orders show account/code delivery there and by email, while physical orders remain trackable there until doorstep delivery, with updates via email and WhatsApp.